Hello
- Turn of your phone
- Remove both your SIM card and SD card.
- After 5 seconds' put them back
Now you must wipe cache partition follow the instructions below.
- Turn off your Android powered Huawei Y3ii
- Press and hold both Volume up and the Power button until it turns on' (Release both buttons as soon as it turns on)
- Use the Volume up to scroll to "Recovery" and press the volume down to confirm.
- Wait until you see the recovery mode.
- Scroll to 'Wipe CACHE Partition' (scroll with Volume Down)
- Confirm selection with the Power button
- Again, confirm with the Power button
- Wait until you see Wiping complete
- Short press the Power button to 'Reboot now'.
- This method work on all Android phone.